Our thoughts are with all those in lock-down areas. We are happy to say we are still operational and shipping orders as normal. Australia Post is however reporting some delays in delivery, please allow for this possibility. Thank you.
** COVID-19 update: Australia Post is reporting delays in deliveries due to the overwhelming number of orders they are handling at the moment (September 20211) **
We ship our parcels daily Monday to Thursday with Australia Post, the cut-off each day is 11am.
Shipping cost Australia wide is max. $8.00* per order. *
Smaller items such as trimmer line and spare parts will only cost $ 5.00/order (with the occasional exception of free shipping on some trial items). However, when combined with larger items with higher postage costs, you will be charged the higher flat fee. The cost will be displayed at checkout.
Delivery is with Australia Post (or due to size restrictions, in some cases with TNT or Courier) and should be received within 2-8 days after order is placed/paid. Tracking details will be emailed to you, this way you can follow the shipping progress online.
If you choose to instruct Australia Post to leave your parcel without a signature on delivery, Eurolux Australia will not be held responsible for any lost or stolen items.
For urgent and overnight express orders please call or email the office Ph +61 2 9940 0646.
*Please note: The long-reach 3.4m broom handles are over 1.05 metres in length and cannot be sent via Australia Post and must be delivered via courier. Courier deliveries must be to a physical address and not to a PO Box. It is our aim to minimise delivery costs and in many cases delivery is often subsidised, however Eurolux Australia reserves the right to adjust postage and delivery charges for deliveries outside major metropolitan areas or when otherwise required. If this is the case, we will contact you prior to processing for your authorisation.