Eurolux Australia excepts returns for refund or exchange on all new and unused products purchased from us, for up to 60 days.
After 60 days, we may sometimes be able to offer you a discount on the purchase of a new product in exchange for the used item.
Before returning items please call or email us and we will give you more detailed instructions on how to return your product to us.
Phone 1300 137 881 or firstname.lastname@example.org
Return products must be shipped with proof of purchase (if available) via registered mail with Australia Post or courier. Return postage is at the cost of the sender. In cases where there is a manafacturer fault etc. the postage cost will be refunded.
Postal Address: Eurolux Australia Pty Ltd, PO Box 1335 Mona Vale NSW 1660
or courier items to:
c/o Eurolux Australia Pty Ltd, 1/83 Bassett Street, Mona Vale NSW 2103 (9.30am-4.30pm, 5 days)
Refunds will be made via Credit Card, Cheque, Paypal or Bank transfer.